After getting quotes from 10+ travel agencies, I went with ACZ because Joshua was very prompt and professional with communication from inquiry to booking. Pricing was comparable/competitive with other agencies.
I joined a 3-day Masai Mara Group Safari in February 2018, staying at Mara Sopa Lodge and it was the trip of a lifetime! Francis was our driver and guide throughout. He was alway smiling and making his best effort to make our trip enjoyable. We were incredibly lucky to see the big 5: a black rhino, leopard, cheetah, lions, elephants, giraffes, buffalo, hippos, zebras, gazelles, impalas – and many up close! Nothing could have prepared me for the breathtaking beauty of the Masai Mara. Francis knows everyone in and around the park.
Note that the drive from Nairobi to the Masai Mara is 5 hours, the last 2-3 of which are on unpaved/bumpy road. A new road is currently in construction (finished by end of 2018?). The all-day game drive is quite long (~10 hours) and you are in the van the entire time except for lunch and bathroom breaks. The Mara Sopa lodge was great, comfortable rooms with delicious food. We also visited the Masai Village – they naturally get many tourist visitors but I found it to be a very informative and memorable visit, learning about their culture and way of life.
Overall, I can’t recommend enough ACZ, this won’t be my last time to the Masai Mara, I highly recommend it!